Digital ID View 960H Series Manuel d'instructions

www.digimerge.comCopyright © 2013 Digimerge Technologies Inc., a FLIR CompanyInstruction ManualEnglish Version 1.0D3200/D3300 SeriesDigital Video Surv

viiiConfiguring Recording Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Configuring the Recording Sched

88Mobile Apps: Accessing your DVR Using a Mobile DeviceiPhone / iPadUse the Digi Summit application to connect to your DVR on the iPhone or iPad.NOTE:

89Mobile Apps: Accessing your DVR Using a Mobile Device5 Configure the following:Enter a name for your DVREnter your DDNS addressEnter the Client Port

90Mobile Apps: Accessing your DVR Using a Mobile DeviceDigi Summit InterfaceYou can use Digi Summit in both portrait and landscape mode.Tap a channel

91Mobile Apps: Accessing your DVR Using a Mobile Device2 To view manual recordings, see “Viewing Screenshots” on page 92.Using PTZ ControlsIf you have

92Mobile Apps: Accessing your DVR Using a Mobile Device3 The calendar shows any days that have recorded video for the selected channel with dots under

93Mobile Apps: Accessing your DVR Using a Mobile Device3 Tap the screenshot you would like to view.Tap the screenshot you would like to viewSwipe left

94Mobile Apps: Accessing your DVR Using a Mobile DeviceUsing Device Manager to Manage DVR’sYou can use the Device Manager to add, delete, or modify yo

95Mobile Apps: Accessing your DVR Using a Mobile Device3 Tap Device Manager.Tap Device Manager4 Tap Add.Tap Add5 Configure the following:Enter a name

96Mobile Apps: Accessing your DVR Using a Mobile Device8 Tap inside one of the display areas and then tap Select. Select the channel you would like to

97Mobile Apps: Accessing your DVR Using a Mobile Device• If taking screenshots from live view: Select the grid area you would like to take a screensho

ixSystem requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

98Mobile Apps: Accessing your DVR Using a Mobile Device4 Use the PTZ controls.Call PresetSet SpeedZoom in/outFocus in/outIris in/outClose PTZ controls

99Mobile Apps: Accessing your DVR Using a Mobile Device3 The calendar shows any days that have recorded video for the selected channel with dots under

100Mobile Apps: Accessing your DVR Using a Mobile DeviceTo view screenshots:1 From the Main Menu, tap Image Manager.2 Select the DVR with screenshots

101Mobile Apps: Accessing your DVR Using a Mobile DeviceViewing Manual RecordingsYou can view manual recordings using the app.To view manual recording

102Mobile Apps: Accessing your DVR Using a Mobile Device2 Press and hold on DVR you would like to delete and then tap Delete.Press and hold to deleteT

103Appendix A: System SpecificationsAppendix A: System SpecificationsAs our products are subject to continuous improvement, Digimerge Technologies Inc

104Appendix B: Connecting a PTZ CameraAppendix B: Connecting a PTZ CameraYou can connect RS-485 PTZ cameras (not included) to the RS485 ports on the r

105Appendix B: Connecting a PTZ Camera3 Configure the following according to your PTZ camera’s specifications:• Channel: Select the channel the PTZ ca

106Appendix B: Connecting a PTZ CameraPTZ Presets and PTZ CruiseYou can set preset positions for your PTZ cameras. You can also use PTZ cruise to have

107Appendix C: Connecting Additional External MonitorsAppendix C: Connecting Additional External MonitorsConnect one monitor to the VGA port and one t

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108Appendix C: Connecting Additional External Monitors5 Under View Setup, select Enable. This lets you select and arrange the channels you want to sho

109Appendix C: Connecting Additional External MonitorsMain and Spot Video Outputs (D3316 Only)On the D3316, connect external monitors to either the Ma

110Appendix C: Connecting Additional External Monitors6 Click Spot Sequence. A menu appears that allows you to select the arrangement of channels you

111Appendix D: Recording AudioAppendix D: Recording AudioThe system can also record audio for up to 4 channels (D3304 or D3216), 8 channels (D3308), o

112Appendix E: Replacing the Hard DriveAppendix E: Replacing the Hard DriveThe system comes with a pre-installed SATA hard drive. You can expand the h

113Appendix E: Replacing the Hard Drive• If your system has a 2.5" hard drive, turn the DVR over carefully. Hold the hard drive in place and remo

114Appendix E: Replacing the Hard Drive• If installing a 2.5" hard drive, place the hard drive over one of the two sets of screw holes with the p

115Appendix E: Replacing the Hard DriveFormatting the Hard DriveIf you replace the pre-installed hard drive, it must be formatted in order to function

116TroubleshootingTroubleshootingWhen a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common

117TroubleshootingTroubleshooting (Continued)Error Possible Causes Solutions• There is no picture on monitor/TV after connecting it to the DVR• Monito

1Getting StartedThe system comes with the following components:12V DC POWER SUPPLY(may not be exactly as shown)QUICKSTART GUIDESDOCUMENTATION CDUSB M

Error Possible Causes Solutions• Cannot connect to the DVR on a local network• DVR not connected to router • Connect an Ethernet cable from the DVR LA

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2Front Panel1 2 3 4 51 IR Sensor: IR receiver for the remote control.LED Indicators:• PWR: Power LED.• HDD: Hard disk activity LED.2 Menu & Playb

3Rear PanelD3304 (4-Channel)12 3 4 5 679 10811121314D3308 (8-Channel)123 4 5 679 108111213141 eSATA: Connect a self-powered eSATA external hard drive

412 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates.13 DC12V: Connect the included AC p

5D3216 (16-Channel)1234 5 67119 12 13 14 158 101 eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup.2 Audio Input:

6Basic SetupBasic SetupStep 1: Connect the BNC Cameras• Connect BNC cameras to the Video Input ports on the rear panel of the DVR.Video Input8-channel

7Basic SetupStep 4: Connect the Monitor• Connect an HDMI cable (not included) from the HDMI port to the TV or monitor (recommended) OR;• Connect a VGA

Thank you for purchasing this product. FLIR/Digimerge is committed to providing our customers with a high quality, reliable security solution.This man

8Basic SetupDefault System Password & Port NumbersBy default, the system user name is admin and the password is 000000. Passwords are disabled by

9Mouse ControlMouse ControlThe DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the rear panel

10Remote ControlRemote ControlPTZ Controls:• Z+/Z- : Adjust camera Zoom.• F+/F- : Adjust camera Focus• I+/I-: Adjust camera Iris.• PTZ: Opens the PTZ

11Using the On-Screen DisplayUsing the On-Screen DisplayUse the system’s graphical on-screen display to navigate menus and configure options and setti

12Using the On-Screen DisplayUsing the Menu BarThe Menu Bar allows you to access the Main Menu and control basic functions of the DVR.To access the Me

13Using the On-Screen DisplayUsing the Virtual Keyboard and Mini-KeyboardYou can input numeric or text values using the on-screen virtual keyboard. Yo

14Using the On-Screen DisplayUsing the Zoom ModeZoom Mode allows you to zoom in on an image while viewing your cameras live. This can be useful if you

15Using the On-Screen DisplayUsing Picture in Picture (PIP) ModePicture in Picture (PIP) Mode allows you to view one channel in full-screen while view

16Setting the Date and TimeIt is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your

17Configuring Daylight Savings Time (DST)If your region observes Daylight Savings Time (DST), follow the instructions below to configure your DVR to a

iImportant SafeguardsIn addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major f

18Setting the Date and TimeUsing a NTP Server to set your System TimeA NTP (Network Time Protocol) server syncs your system time with an online time s

19RecordingRecordingBy default, the system is set to immediately record video from connected cameras in Continuous Recording Mode.• C. Recording—Conti

20Playback and BackupPlayback and BackupYou can view and back up recorded video on the system through the Search Menu.Playing Back Recorded VideoTo pl

21Playback and BackupTo search for recorded footage on the DVR:1 Right-click to open the Menu Bar and click the Record Search button (). The Record Se

22Playback and BackupUsing Playback ControlsThis system features advanced playback controls that allow you to see when you have recorded footage and m

23Playback and BackupControlling the Time Range of the Playback BarThe time range is the start and end times of the footage displayed in the Playback

24Playback and Backup3 Click and drag on the area of the screen you would like to enlarge. The image zooms in on the selected area.Zoom iconClick and

25Playback and Backuphaving to watch the whole video each time. You must have enough space on your backup drive to save the file.5 A confirmation wind

26Playback and Backup5 Click Search. A list of videos populate in the window.Click the BAK checkbox to select video to back upClick Backup6 Click  t

27Playback and Backup3 Follow the on-screen instructions to install AVI Generator.To start the AVI Generator:1 Double-click the AVI Generator shortcut

ii Installation (Continued)10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the product

28Managing PasswordsManaging PasswordsATTENTION: By default, the system user name is admin and the password is 000000. Passwords are disabled by defau

29Managing Passwords4 Configure the following:• User Name: Enter the desired admin user name.• Password Enable: Select Enable to enable system passwor

304Select the menus that the user will have access to.Select which channels will have access to: Backup, Preview, Playback and PTZ Control.Select the

31Using the Main MenuUsing the Main MenuTo open the Main Menu:• Right-click to open the Menu Bar and click the Main Menu button ().NOTE: If passwords

32Using the Main MenuDisplayThe display menu allows you to configure camera image settings and video output settings.Tip: If you want to apply setting

33Using the Main Menu4 Click Apply to save your settings.Configuring the Time and Recording Time DisplayTo add/remove the time stamp in the system dis

34Using the Main MenuTo adjust the transparency of on-screen menus:1 Click the Output tab.2 Drag the Transparency slider to adjust transparency.3 Clic

35Using the Main Menu• Click on the edge of a privacy area and drag to resize a privacy area.• Right-click when you are finished to exit.5 (Optional)

36Using the Main MenuRecordThe Record menu allows you to configure recording settings, such as the recording resolution, recording schedule, and audio

37Using the Main Menu5 (Optional): Use the bottom Copy and Copy To drop-down to copy the recording schedule to a specific channel or all channels. Cli

NOTICESFCC/IC Notice:This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Ru

38Using the Main Menu5 Under the FPS drop-down menu, select the number of frames per second you want the DVR to record on each channel.6 (Optional) Us

39Using the Main Menu6 Click on the hour of the video you want to play back.7 Select the channel or channels you want to play back. 8 Click Play to be

40Using the Main MenuTo perform an Event Search:1 Click the Event Search tab.2 Configure the following:• Search Date: Enter the Month, Date, and Year.

41Using the Main MenuNetworkThe Network menu allows you to configure the system’s DDNS and network settings.Configuring Network Type: DHCP & Stati

42Using the Main Menu2 In Client Port, enter the desired Client Port (default: 9000).Client Port & HTTP Port fieldsNOTE: 9000 is represented as &q

43Using the Main Menu• Sender Password: Enter your email server’s password.• Receiver Email: Enter the recipient’s email address.• Interval: Enter the

44Using the Main Menu• Sensitivity: Select motion sensitivity. The greater the number, the greater the sensitivity.• Alarm Out: Select the checkbox to

45Using the Main MenuDeviceThe Device menu allows you to configure hard drive and PTZ settings and format hard drives or a USB flash drive (not includ

46Using the Main MenuTo format an eSATA hard drive:ATTENTION: Formatting an eSATA hard drive erases all data on the drive. This step cannot be undone

47Using the Main MenuChanging Video Output - NTSC & PALTo change the video output:1 In the Video Format drop-down menu, select NTSC or PAL.2 Click

iv Features• 960H Super-Res (960x480) with Real-Time recording• 34% greater resolution than standard D1• True aspect ratio wide screen format, sharper

48Using the Main MenuUpgrading the System FirmwareFirmware upgrades can provide improved functionality to your DVR. When firmware upgrades become avai

49Using the Main Menu6 Click OK to return to the menu.7 Right-click until you have exited all menus. The DVR prompts you to restart.Restarting or Shut

50Using the Main Menuwant to backup your current settings.NOTE: This function only saves settings created in system menus. It does not save or backup

51Setting up your DVR for Remote ConnectivitySetting up your DVR for Remote ConnectivityThe system features a PC Client Software that allows you to ac

52Setting up your DVR for Remote ConnectivityAccessing your DVR within a local network (LAN)You can connect to your DVR through Internet Explorer thro

53Setting up your DVR for Remote Connectivity2 Write down the IP Address and HTTP Port number of the DVR. • A local IP looks something like this: 192.

54Setting up your DVR for Remote Connectivity3 Click Download to download the plug-in for Safari.Click Download4 Click the downloads button ( ) on the

55Setting up your DVR for Remote ConnectivityStep 1 of 4: Port ForwardingYou must port forward the HTTP and Client ports (default: 80 and 9000) on you

56Setting up your DVR for Remote ConnectivityYou will need this information for remote access to your system. Record your information below:User name:

57Setting up your DVR for Remote ConnectivityStep 4 of 4: Connect to the DDNS AddressTo Connect to the DDNS Address Using the Client Software on PC:1

vTABLE OF CONTENTSGetting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Front Panel . .

58Remote Viewing InterfaceRemote Viewing InterfaceUpon login, the Live tab opens. The Remote Viewing interface is the same for Internet Explorer, PC C

59Remote Viewing Interface3 Viewing options: • : Click to open all connected channels.• : Click to close all connected channels. Note that the system

60Remote Viewing InterfaceChanging Viewing ModesYou can change the number of channels that the system displays simultaneously (i.e. Split-screen Mode,

61Remote Viewing InterfaceRecording VideoYou can record video footage directly onto your local hard drive. Once the video is in your hard drive, you c

62Remote Viewing InterfaceAdjusting Sub-menu OptionsThe sub-menu option gives you quick access functions such as viewing video bit rate, and viewing v

63Remote Viewing InterfaceChanging the Format of Recorded Video (PC Only)You can change the format of recorded video saved using the Remote Viewing in

64Remote Viewing Interface2 Use the PTZ control panel to control the pan, tilt, zoom, focus, and iris control of the camera.Direction keys: Click to p

65Remote Viewing InterfaceVideo PlaybackVideo playback allows you to watch video that has been saved in the DVR’s hard drive.To playback video:1 Click

66Remote Viewing InterfaceVideo Playback ControlsPlayback windowScreen CapturePlayPauseStopVideo sliderStep Forward• Step Forward: Plays video frame b

67Remote Viewing Interface2 Configure the following:• Channel: Select the channel you want to modify.• Name: Enter the channel name if you want to re-

viUsing Video Clip Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

68Remote Viewing InterfaceConfiguring Recording ParametersTo configure system recording parameters:1 Click the Remote Setting tab, and then click Reco

69Remote Viewing Interface3 Click the recording grid, and select the type and duration of recording.4 (Optional) Use the top Copy and Copy To drop-dow

70Remote Viewing InterfaceConfiguring Basic Network SettingsThe basic network menu allows you to configure the network protocol type (DHCP or Static),

71Remote Viewing InterfaceTo configure the system’s substream:1 Click the Remote Setting tab, and click Network>SubStream.2 Configure the Substream

72Remote Viewing Interface• SMTP Server: Enter your SMTP Server.• Sender Email: Enter the sender email address. This can be any address of your choice

73Remote Viewing Interface• Buzzer: Select OFF to disable the buzzer when the system detects a motion event or select the duration of the buzzer after

74Remote Viewing Interfacesystem record motion events, enable motion recording in the recording calendar (Remote Setting tab>Record>Schedule).Co

75Remote Viewing InterfaceConfiguring Hard Drive Recording Mode To configure the hard drive recording mode:1Overwrite drop-down menuClick the Remote S

76Remote Viewing Interface• Data Bit: Select the data bit rate of the PTZ camera*.• Stop Bit: Select the stop bit rate of the PTZ camera*.• Parity: Se

77Remote Viewing InterfaceConfiguring System User AccountsYou can add user accounts on the system.To configure the user accounts menu:1 Click the Remo

viiSystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Changing D

78Remote Viewing InterfaceViewing System Information To view system information:1 Click the Remote Setting tab, and click System>Info.Upgrading Sys

79Remote Viewing InterfaceRestoring Default SettingsTo restore the system’s system defaults:1 Click the Remote Setting tab, and click Advanced>Load

80Remote Viewing Interface• Send Email: Select the checkbox to enable email notifications. Email notification must be enabled.• Alarm Out: Enable or d

81FLIR Player: Playing Backed up Video on PCFLIR Player: Playing Backed up Video on PCFLIR Player allows you to view your backed up video files from y

82FLIR Player: Playing Backed up Video on PCFLIR Player Interface OverviewClick here to open the Advanced Config menuPlaySnapshot buttonAdd fileRemove

83FLIR Mac Player: Viewing Backed up Video on MacFLIR Mac Player: Viewing Backed up Video on MacFLIR Mac Player allows you to view your backed up vide

84FLIR Mac Player: Viewing Backed up Video on MacLoading Individual Video FilesTo load files saved onto your hard drive:1 Click the Load new file butt

85Remote Viewing on Internet ExplorerRemote Viewing on Internet ExplorerYou can connect to your DVR using Internet Explorer 7 or higher on a PC.NOTE:

86Remote Viewing on Internet Explorer• DDNS Address: The DDNS address must include http:// , the name of your DDNS URL, followed by .myddns-flir.com,

87Mobile Apps: Accessing your DVR Using a Mobile DeviceMobile Apps: Accessing your DVR Using a Mobile DeviceYou can remotely view camera streams from